Privacy Policy

Last updated: 22 September 2026

Your privacy is important to us. This Privacy Policy explains how Deva AI (“we”, “our”, or “us”), operated by BloomSynth, collects, uses, and protects your information when you use our mobile application (the “App”) and website.

Note: This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. Privacy requirements vary by jurisdiction. Consult qualified legal counsel to ensure compliance with all applicable laws and regulations.

1. Information We Collect

1. Personal Information

   • Name — to personalize your experience within the App.
   • Email Address — to create and manage your account, and for support-related communication.
   • Profile Picture (optional) — to visually identify your account within the App, if you choose to add one.

2. Audio Data (Real-Time Voice)

   • The App may request microphone access so you can talk to your AI companion.
   • Audio is processed in real time to generate responses. We do not permanently store or archive your voice recordings.
   • Limited audio-related processing may occur through our service providers solely to deliver voice features (speech-to-text / AI response). That processing is for app functionality, not for building marketing profiles.

3. Messages & App Activity

   • Chat messages you send to deities and related in-app activity, so we can provide conversations, karma, and support.

4. Usage & Diagnostic Information

   • Anonymized or pseudonymous analytics such as crash reports, performance logs, and feature-usage statistics to improve the App.

2. How We Use Your Information

• Provide and maintain the App and its core features (chat, pooja, meditation, Gita, karma, community feed).
• Authenticate and manage user accounts.
• Personalize content and language experience.
• Respond to customer service requests and technical support.
• Monitor reliability, prevent abuse, and improve security.
• Process optional in-app purchases (Gold coins) and restore entitlements.

3. Legal Basis for Processing

We process personal information based on:

• Consent — when you grant microphone access or provide optional information.
• Contract — to deliver the App features you request.
• Legitimate interests — to secure, maintain, and improve the App, balanced against your rights.

4. Data Retention

• Personal information (name, email, optional profile picture) is retained while your account is active or as needed to provide services.
• We do not keep voice recordings after real-time processing completes.
• Analytics are retained in aggregate or limited diagnostic form.
• You may request deletion of your account data (see Contact / Data Deletion).

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information:

• With service providers who perform services on our behalf (cloud hosting, analytics, crash reporting, AI inference, payment/play billing), under appropriate safeguards.
• When required by law or to comply with legal process.
• To protect the rights, property, or safety of users or the public.

Google Play’s Data safety section describes categories that may be processed for app functionality (including voice for voice features). That disclosure aligns with real-time voice processing described above — not long-term storage of your recordings.

6. Security

We implement industry-standard technical and organizational measures to protect your information. No method of electronic transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.

7. Gold Coins & Refunds

Gold coins purchased within the App are non-refundable, except where the digital goods you paid for were not received (for example, a failed or incomplete transaction that did not credit your account). To request a refund under this exception, contact us using the details below within a reasonable time of the purchase, with proof of payment. Core spiritual features remain available without purchase.

8. Children’s Privacy

The App is not directed to children under 13 (or the applicable age of digital consent). We do not knowingly collect personal information from children. If you become aware that a child has provided us information, please contact us so we can delete it.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal information.
• Withdraw consent at any time (this will not affect processing already performed based on consent).
• Object to or restrict processing of your data.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us below or use the in-app / website Data Deletion request path.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the App and on this page, and updating the “Last updated” date.

11. Contact Us

For privacy questions, data requests, or refund exceptions:

• Email: ranjithkumar8352@gmail.com
• Developer: BloomSynth
• Website: https://deva.bloomsynth.com
• Data deletion: https://deva.bloomsynth.com/data-deletion

Thank you for using Deva AI.